Acquisition Marketing
Audience Segmentation
Customer 360
Identity
Journey OrchestrationBusiness AI. Business Outcomes.
Driving Business Outcomes for Thousands of End Customers
Introducing Uniphore Business AI
Uniphore bridges the AI divide between IT and business users by combining the simplicity of consumer AI with enterprise-grade security and scalability.
Unlike consumer tools that lack enterprise context and control, or technical AI frameworks designed only for developers, Uniphore’s Business AI Cloud empowers both CIOs and business users by unifying agents, models, knowledge, and data into a single platform that is sovereign, composable and secure.
The Uniphore Business AI Cloud – Sovereign, Composable, and Secure
We enable businesses to rapidly adopt, significantly transform and immediately unlock value through our Business AI Cloud that is sovereign, composable and secure.
SOVEREIGN
Supports cloud, multi-cloud, and on-premises deployments of enterprise AI agents and apps. Our platform allows enterprises to retain full control over their data, models, and AI workflows. Through a unique Zero-copy architecture, Uniphore ensures data remains in place.
COMPOSABLE
Integrates with existing enterprise technology and data stacks and connects to any AI data source, model, or application. This flexibility enables deployment without lock-in to a specific vendor, model, or architecture.
SECURE
Embed AI-specific protections, including guardrails to control model behavior, observability, granular governance, adversarial prompt defense, and ongoing red-teaming to ensure system resilience and compliance.
The Uniphore Business AI Cloud
A Complete AI Stack
Power the agentic enterprise with a full-stack AI platform spanning data, knowledge, models, and agents. Empower business users to deploy AI agents and tap into enterprise knowledge instantly, while proving CIOs the foundation to deliver secure, embedded AI apps trained on enterprise data.
Agentic Layer: Develop, deploy and manage AI agents that automate complex business processes using a natural language builder and orchestration layer.
Learn more
Model Layer: Orchestrate and govern any model with a flexible,
interoperable layer that supports both closed- and
open-source LLMs.
Learn more
Knowledge Layer: Structure and contextualize enterprise data into AI-
ready knowledge retrieval, enabling proprietary SLM
fine-tuning.
Learn more
Data Layer: Activate enterprise data instantly with a zero-copy data fabric – no copies, no migrations, no complexity.
Learn more
The Uniphore Business AI Cloud – Platform Foundations
On-Premises and Multi-cloud
Perpetual Self-Learning and Fine-Tuning
Intuitive and Engaging User Experience
Comprehensive and Complete
The Uniphore Business AI Suite
Business AI Apps and Agents
From intelligent applications in the contact center to agents powered by rich customer data for marketing, sales, and operations—Uniphore delivers AI agents that are deeply integrated, data-aware, and outcome-driven across the enterprise.
Customer Service AI
AI Agents that support, guide, and optimize every conversation—before, during, and after the interaction.
- Real-Time Agent Assist
- Conversation Intelligence Agent
- Self-Service Journey Agent
- Voice & Data Capture Agent
Recognized as a Leader
Our Customers, Their Outcomes
"With our previous solution which was not composable, data movement was expensive, performance within the system lagged and it just could not keep up with our scale."
Glen Shillinglaw
Former Global Head of Marketing Operations
