The Uniphore Business AI Cloud
A Sovereign, Composable, and Secure AI platform spanning data, knowledge, models, and agents.
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Uniphore Announces the Acquisitions of Orby AI and Autonom8
Adding unmatched expertise and proven innovation to push the boundaries of Business AI
Uniphore Named a Leader in the IDC MarketScape
Worldwide Retail Customer Data Platforms 2025
Get the excerptwho we are
We Are the Business AI Company.
We bridge the AI divide. We combine the ease of Consumer AI – simplicity, personalization and seamlessness, with the scale, security and control required for Business AI.
WHO WE SERVE
Businesses looking for an enterprise-wide industrial data and AI architecture platform
Businesses looking for fast time-to-value through pre-built AI Agents
what we do
We Deliver AI That’s Ready for Business.
Connect fragmented data sources and automate the discovery and preparation of data for AI
Provide a factory for autonomously built, fine-tuned/domain specific SLMs
Evaluate, and secure an ecosystem of open, closed, and fine-tuned models for enterprise readiness
Build and deploy multi-agentic workflows connected to your SLMs and data
The Uniphore Business AI Cloud
A Complete Stack
Power the agentic enterprise with a full-stack AI platform spanning data, knowledge, models, and agents.
AGENTIC LAYER
- Build a library of agents — reasoning, research, & task execution
- External integration through Model Context Protocol (MCP)
- Multi-agentic workflows through BPMN-based visual design
MODEL LAYER
Orchestration Guardrails Model Garden Industry Models BYO Models
- Model orchestration across open, closed or fine-tuned models
- AI security through built-in guardrails and policy control
KNOWLEDGE LAYER
- Factory for SLM fine-tuning
DATA LAYER
- Multi-cloud, multi-data compute
- Data automation agents
- Structured and unstructured data
What We Stand For
Our Principles
Uniphore is built to be Sovereign, supporting AI deployments across on-prem, cloud and multi-cloud; Composable, working with any model, app, agent, or data source; and Secure, providing frontier research for AI security.
We enable businesses to rapidly adopt, significantly transform and immediately unlock value through our Business AI Cloud.
Sovereign
Run on any public cloud, private cloud or on-premises with full control over your data and AI models.
composable
Choose your layer, model, or component—vector DBs, knowledge graphs, data compute, and beyond.
Secure
Embedded guardrails, observability, and AI security ensure trusted, compliant, and enterprise-grade protection.
Uniphore Business AI - An Overview
Simplicity of Consumer AI With Enterprise-Grade Security and Scalability
The Uniphore Business AI Suite
Business AI Apps and Agents
From intelligent applications in the contact center to agents powered by rich customer data for marketing, sales, and operations—Uniphore delivers AI agents that are deeply integrated, data-aware, and outcome-driven across the enterprise.
Marketing AI
AI Agents that activate customer data to drive personalized engagement, orchestrate campaigns, and maximize ROI across every channel.
- CDP Agent
- Audience Agent (coming soon)
- Marketing Insights Agent (coming soon)
- CDP Search Agent (coming soon)
Sales AI
AI Agents that help sales teams listen better, learn faster, and close more—by turning every conversation into a competitive advantage.
- Sales Interaction Agent
People AI
AI Agents that supercharge the hiring process by automating prep, improving candidate conversations, and helping recruiters focus on building meaningful relationships.
- Recruiting Agent
Customer Service AI
AI Agents that support, guide, and optimize every conversation—before, during, and after the interaction.
- Real-time Guidance Agent
- Conversation Insights Agent
- Self-Service Agent
- Communication Recording Agent
Recognized as a Leader
"With our previous solution which was not composable, data movement was expensive, performance within the system lagged and it just could not keep up with our scale."
Glen Shillinglaw
Former Global Head of Marketing Operations
"Once our customer data was all in one place, we needed a robust solution that could unlock that intelligence to our marketers quickly, enabling them to activate and orchestrate personalized experiences in the right channels at the right time. We were able to not only accelerate campaign deployment, but also optimize our marketing spend."
Todd Harrison
Senior Vice President of Digital Marketing
"If you're looking for an Enterprise AI tool that is easy to use, a support team dedicated to helping you meet your goals, and high reliability of an IVA, then Uniphore is your vendor of choice"
Shannon Strahan
Business Intelligence Manager
"Sales Interaction Agent really extended our sales management organization. It has provided great insights for a more successful sales process. Being able to see how great our sales team is has just given me confidence that we’re meeting our clients where we need to."
Shawn Mills
President
Business AI. Business Outcomes.
Deployed by Fortune 500 Companies and Thousands of Businesses Across Every Major Industry
Resources
How to Make AI Business-Ready
An Executive’s Guide to Overcoming 4 Barriers and Delivering AI ROI
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